Terms and Conditions

Terms and Conditions:

• Credit Card fees apply for Visa and MasterCard of 2.99%. Your booking is confirmed on receipt of your non-refundable 50% deposit. Deposit must be received upon 72 hours of Invoicing.
• The full and final settlement is due 15 days prior to your cruise date, or you will forfeit your booking date and deposit. If you change your mind and want to move the booking to other dates with in a 12-month period, a $200 admin fee will be applied.
• Bar tabs are to be settled in full before you disembark the vessel. The bar will close 15 minutes before the end of your function. No beverages will be served after this time.
• On prime nights (Fridays & Saturdays in November & December) we require a minimum of 70 passengers paid in full and a minimum of 4 hours chartered. Different rates apply to prime dates. Different rates can apply to other dates during the year. Booking fees apply.
• A bond is required for all charters and is refundable upon inspection of the vessel after your cruise within 72 hours. Any damages caused to the vessel can result in the loss of your bond in full. Any damage or disorderly behavior by guests before or after the charter at the Eastern Viaduct Marina/Parking near the vessel within a period of 60 minutes will forfeit your Bond.
• A security guard may be required for certain functions. All 21st Birthday parties require Security Guards depending on the number of guests.
• We do not allow intoxicated guests to board the vessel. BYO beverages are not allowed on board the vessel. We reserve the right to stop serving alcohol anytime during a function. If we find any of your guests bringing alcohol on to the vessel the bond will be forfeited in full.  
• We have a zero-tolerance policy against rude, aggressive and abusive guests. It is your duty to keep your guests under control or ask them to leave the vessel You may inform the Duty Manager to off load them from the vessel if they don’t behave themselves. We respect the sea, vessel and our guests and strict policies are in place.
• If you want to decorate the vessel – you must report to the Ocean Eagle Head Stewart before you start to decorate – no ‘stick-ons’ (or anything sticky), no confetti, glitter or Island Lei’s. You cannot decorate the clear covers.
• If we can’t operate on your cruise date due to Covid-19 Restrictions, you can move your function to another suitable date, or get a refund.
• Due to short supply of qualified Staff in hospitality industry, we must get full payments 6 weeks in advance if catering is required for your party. We cannot be held responsible if catering cannot be arranged due to non-payment of Catering invoices.